Privacy Policy
Last Updated: Jul 9, 2026
Information you provide to us
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number
- Location Information, including general location data
Browser Cookies
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Name, Email address, Online Identifiers, General location data | We will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card number | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 10 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Purchases | We keep customer feedback and correspondence with our customer service for up to 7 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Telephone number | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address | We retain review, survey, and feedback data for up to 7 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address | We retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 24 months. |
| Data we collect for security purposes, including Name, Email address, Telephone number, Internet Activity | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Analyzing Data
- Conducting Surveys
- Creating Customer Profiles
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Improving our Products & Services
- Internal Business Operations
- Marketing Our Products & Services
- Meeting Compliance & Legal Requirements
- Operating Our Website or Mobile Apps
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Providing Cybersecurity
- Sending Promotional Communications
- Storing and Managing Data
- Tracking Purchases & Customer Data
How we disclose your information
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Ad Networks, Business Operations Tool, Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Governance, Risk & Compliance Software, IT Contractors, IT Infrastructure Services, and Payment Processors | Ad Networks, Payment Processors, Sales & Marketing Tools, and Social Networks |
| Internet Activity | Ad Networks and Data Analytics Providers | Ad Networks, Sales & Marketing Tools, and Social Networks |
| Commercial Information | Ad Networks, Business Operations Tool, Data Analytics Providers, Governance, Risk & Compliance Software, IT Contractors, IT Infrastructure Services, and Payment Processors | Payment Processors, Sales & Marketing Tools, and Social Networks |
| Financial Information | Payment Processors | Payment Processors |
| Location Information | Ad Networks and Data Analytics Providers | Ad Networks, Sales & Marketing Tools, and Social Networks |
US State Privacy Notices
California (CCPA)
This section provides additional information for California residents under the California Consumer Privacy Act (CCPA). The terms used in this section have the same meaning as in the CCPA. This section does not apply to information that is not considered "personal information," such as anonymous, deidentified, or aggregated information, nor does it apply to publicly available information as defined in the CCPA.
Information we collect from you
- Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number
- Location Information, including general location data
To the extent we process deidentified personal information, we will make no attempt to reidentify such data.
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.
| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Name, Email address, Online Identifiers, General location data, Precise geolocation | We will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card number | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 10 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Purchases | We keep customer feedback and correspondence with our customer service for up to 7 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Telephone number | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address | We retain review, survey, and feedback data for up to 7 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address | We retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 24 months. |
| Data we collect for security purposes, including Name, Email address, Telephone number, Internet Activity | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Analyzing Data
- Conducting Surveys
- Creating Customer Profiles
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Improving our Products & Services
- Internal Business Operations
- Marketing Our Products & Services
- Meeting Compliance & Legal Requirements
- Operating Our Website or Mobile Apps
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Providing Cybersecurity
- Sending Promotional Communications
- Storing and Managing Data
- Tracking Purchases & Customer Data
How we disclose your information
We may disclose personal information about you for business and commercial purposes when you Consumers:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Ad Networks, Business Operations Tool, Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Governance, Risk & Compliance Software, IT Contractors, IT Infrastructure Services, and Payment Processors | Ad Networks, Payment Processors, Sales & Marketing Tools, and Social Networks |
| Internet Activity | Ad Networks and Data Analytics Providers | Ad Networks, Sales & Marketing Tools, and Social Networks |
| Commercial Information | Ad Networks, Business Operations Tool, Data Analytics Providers, Governance, Risk & Compliance Software, IT Contractors, IT Infrastructure Services, and Payment Processors | Payment Processors, Sales & Marketing Tools, and Social Networks |
| Financial Information | Payment Processors | Payment Processors |
| Location Information | Ad Networks and Data Analytics Providers | Ad Networks, Sales & Marketing Tools, and Social Networks |
Information “sharing” and “selling”
We do not receive monetary or other valuable consideration in exchange for your data and therefore do not "sell" your data as defined in CCPA.
We do not “share” personal data with third parties, as that term is defined in the CCPA.
We do not knowingly sell or share (for cross-context behavioral advertising) the personal information of consumers under 16 years of age.
Opt-out preference signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your request to opt-out of sale/sharing will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Your CCPA rights
Your privacy rights under the CCPA are described below. Make a Privacy Request by clicking here or by emailing us at privacy@philzcoffee.com. Alternatively, you can make a request by calling us toll-free at (888) 560 3677.
Right to Access
You have the right to access the specific pieces of personal information we have collected about you.
If you make an Access Request more than twice in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal information about you that you have provided to us. Subject to certain limitations, we will delete your personal information from our records and notify our service providers, contractors, and third parties that you have requested deletion of your personal information.
Right to Non-Discrimination
If you exercise your CCPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
We do not sell or share any personal information to third parties.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Right to Limit the Use of Sensitive Personal Information
The Right to Limit does not apply because we do not use your sensitive personal information to infer characteristics about you.
Request Verification
Before we can respond to a privacy request, we will verify that you are the consumer who is the subject of the CCPA request. Requests to Opt-Out or Limit the Use of Sensitive Data(if applicable) do not require verification.
Typically, identity verification will require you to confirm certain information about yourself based on information we have already collected. For example, we will ask you to verify that you have access to the email address we have on file for you. If we cannot verify your identity based on our records, we cannot fulfill your CCPA request.
Authorized Agent
A California resident's authorized agent may submit a rights request under the CCPA by emailing us at privacy@philzcoffee.com. Requests submitted by an authorized agent will still require verification of the consumer who is the subject of the request in accordance with the process described above. We will also ask for proof that the consumer who is the subject of the request authorized an agent to submit a privacy request on their behalf by either verifying their own identity with us directly or directly confirming with us that they provided the authorized agent permission to submit the request. An authorized agent that has power of attorney pursuant to California Probate Code section 4121 to 4130 may also submit proof of statutory power of attorney, which does not require separate consumer verification.
If you have trouble accessing this notice, please contact us at privacy@philzcoffee.com.
Contact Us
If you have any privacy-related questions or have trouble accessing this notice, please email privacy@philzcoffee.com.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the California Attorney General’s Office or the California Privacy Protection Agency.
Notice of Financial Incentive
Consumers who sign up for our marketing emails receive a 10% discount on their first purchase. To opt in, a consumer must enter their email address/phone number into the form and consent to receive emails in exchange for a discount provided via coupon code. A consumer may unsubscribe from our marketing emails by using the unsubscribe link in the email footer/replying STOP via text at any time. We calculate the value of the offer and financial incentive by using the expense related to the offer.
How does Philz Coffee value my personal information?
We have made a good faith estimate that the value of personal information collected through Philz Rewards is reasonably related to the expenses associated with collecting, maintaining, and using that information, as well as the costs of providing rewards, discounts, and other benefits to Program participants. We estimate the value of a member’s personal information to Philz, solely for purposes of the CCPA and pursuant to the valuation options mandated by the CCPA regulations, to be on average approximately $0.0054 per consumer on October 15, 2025. This estimate is not specific to any individual consumer and varies per consumer. We have based this good faith estimate on the value that arises from our commercial relationships and the collection and retention of the personal information for consumers who have voluntarily signed up and chosen to remain in the Program. The value of Program benefits to members varies significantly as individual members take advantage of Program benefits to varying degrees.
Any difference in price or benefits offered to Philz Rewards members compared to non-members is reasonably related to the value of the personal information provided in connection with the Program.
Colorado (CPA)
This section provides additional information for Colorado residents under the Colorado Privacy Act (CPA). The terms used in this section have the same meaning as in the CPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the CPA.
Data "Selling" and Targeted Advertising
We do not receive monetary or other valuable consideration in exchange for your data and therefore do not "sell" your data as defined in CPA.
We do not process personal data for purposes of targeted advertising as defined in the CPA.
Profiling
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
CPA Rights
Your CPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. You have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than twice in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal data we have obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, as allowed by law.
Any personal data retained for these purposes will not be processed for other purposes.
Right to Non-Discrimination
If you exercise your CPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the CPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authorized Agent
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent's authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select "Appeal a Decision" in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Colorado Attorney General's Office.
Connecticut (CTDPA)
This section provides additional information for Connecticut residents under the Connecticut Data Privacy Act (CTDPA). The terms used in this section have the same meaning as in the CTDPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the CTDPA.
If you have any questions or wish to contact us regarding this privacy notice, please send an email to privacy@philzcoffee.com.
Data “Selling” and Targeted Advertising
We do not receive monetary or other valuable consideration in exchange for your data and therefore do not "sell" your data as defined in CTDPA.
We do not process personal data for purposes of targeted advertising as defined in the CTDPA.
Profiling
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Large Language Model Training
We do not process personal data for the purpose of training large language models.
CTDPA Rights
Your CTDPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. Where processing is carried out by automated means, you have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than twice in a 12-month period, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal data provided by or obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, as allowed by law.
Any personal data retained for these purposes will not be processed for other purposes.
Right to Non-Discrimination
If you exercise your CTDPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the CTDPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authorized Agent
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent’s authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Profiling Rights
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request. Authentication is not required for a Request to Opt-Out, but we may deny the request if we have a good faith, reasonable, and documented belief that the request is fraudulent.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select "Appeal a Decision" in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Connecticut Attorney General’s Office.
Delaware (DPDPA)
This section provides additional information for Delaware residents under the Delaware Personal Data Privacy Act (DPDPA). The terms used in this section have the same meaning as in the DPDPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the DPDPA.
If you have any questions or wish to contact us regarding this privacy notice, please send an email to privacy@philzcoffee.com.
Data "Selling" and Targeted Advertising
We do not receive monetary or other valuable consideration in exchange for your data and therefore do not "sell" your data as defined in DPDPA.
We do not process personal data for purposes of targeted advertising as defined in the DPDPA.
Profiling
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
DPDPA Rights
Your DPDPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. Where processing is carried out by automated means, you have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than once in a 12-month period, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal data provided by or obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, as allowed by law.
Any personal data retained for these purposes will not be processed for other purposes.
Right to Non-Discrimination
If you exercise your DPDPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the DPDPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authorized Agent
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent's authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Right to List of Third Parties
You have the right to obtain a list of the categories of third parties to whom we have disclosed your personal data. You can also find that information in our Privacy Policy.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request. Authentication is not required for a Request to Opt-Out, but we may deny the request if we have a good faith, reasonable, and documented belief that the request is fraudulent.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select "Appeal a Decision" in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Delaware Attorney General's Office.
Florida (FDBR)
This section provides additional information for Florida residents under the Florida Digital Bill of Rights (FDBR). The terms used in this section have the same meaning as in the FDBR.
We do not sell your sensitive personal data.
Montana (MCDPA)
This section provides additional information for Montana residents under the Montana Consumer Data Privacy Act (MCDPA). The terms used in this section have the same meaning as in the MCDPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the MCDPA.
Data “Selling” and Targeted Advertising
We do not receive monetary or other valuable consideration in exchange for your data and therefore do not "sell" your data as defined in MCDPA.
We do not process personal data for purposes of targeted advertising as defined in the MCDPA.
Profiling
The MCDPA gives consumers the right to opt out of automated profiling that produces legal or similarly significant effects, such as approval for a loan, employment, or insurance.
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
MCDPA Rights
Your MCDPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. You have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than once in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal data we have obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, as allowed by law.
Any personal data retained for these purposes will not be processed for other purposes.
Right to Non-Discrimination
If you exercise your MCDPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the MCDPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authorized Agent
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent’s authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select "Appeal a Decision" in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Montana Attorney General’s Office.
Minnesota (MNCDPA)
This section provides additional information for Minnesota residents under the Minnesota Consumer Data Privacy Act (MNCDPA). The terms used in this section have the same meaning as in the MNCDPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the MNCDPA.
Data "Selling" and Targeted Advertising
We do not receive monetary or other valuable consideration in exchange for your data and therefore do not "sell" your data as defined in MNCDPA.
We do not process personal data for purposes of targeted advertising as defined in the MNCDPA.
Profiling
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
MNCDPA Rights
Your MNCDPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. You have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than twice in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.
Right to Obtain List of Third Parties
You have the right to obtain a list of the specific third parties to whom we have disclosed personal data. We have or may have disclosed personal data to the following third parties:
- Apple Developer Program
- Apple Pay
- Audio Eye
- Braze
- Google Pay
- Tiktok Ads
Right to Delete
You have the right to request that we delete any personal data we have obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, as allowed by law. Any personal data retained for these purposes will not be processed for other purposes.
Right to Non-Discrimination
If you exercise your MNCDPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the MNCDPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authorized Agents
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent's authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Profiling Rights
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select "Appeal a Decision" in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Minnesota Attorney General's Office.
Iowa (ICDPA)
This section provides additional information for Iowa residents under the Iowa Consumer Data Protection Act (ICDPA). The terms used in this section have the same meaning as in the ICDPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the ICDPA.
Data "Selling" and Targeted Advertising
We do not receive monetary consideration in exchange for your data and therefore do not "sell" your data as defined in ICDPA.
We do not process personal data for purposes of targeted advertising as defined in the ICDPA.
Sensitive Data
We do not process consumers’ sensitive data.
ICDPA Rights
Your ICDPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. Where processing is carried out by automated means, you have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller. We will respond to your request within 90 days, with a possible 45-day extension if reasonably necessary.
If you make an Access Request more than twice in a 12-month period, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal data provided by you. Subject to certain limitations, we will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, as allowed by law.
Any personal data retained for these purposes will not be processed for other purposes.
Right to Non-Discrimination
If you exercise your ICDPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the ICDPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Sensitive Data:
We do not process consumers’ sensitive data.
Authorized Agent
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent’s authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within 90 days from the date of our decision. To submit a request for appeal, click here and select "Appeal a Decision" in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Iowa Attorney General's Office.
Indiana (INCDPA)
This section provides additional information for Indiana residents under the Indiana Consumer Data Protection Act (INCDPA). The terms used in this section have the same meaning as in the INCDPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the INCDPA.
Data "Selling" and Targeted Advertising
We do not receive monetary consideration in exchange for your data and therefore do not sell your data as defined in the INCDPA.
We do not process personal data for purposes of targeted advertising as defined in the INCDPA.
Profiling
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
INCDPA Rights
Your INCDPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. You have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than once in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal data we have obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, as allowed by law. Any personal data retained for these purposes will not be processed for other purposes.
Right to Non-Discrimination
If you exercise your INCDPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the INCDPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authorized Agents
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent’s authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request. Authentication is not required for a Request to Opt-Out, but we may deny the request if we have a good faith, reasonable, and documented belief that the request is fraudulent.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select “Appeal a Decision” in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Indiana Attorney General’s Office.
Kentucky (KYCDPA)
This section provides additional information for Kentucky residents under the Kentucky Consumer Data Privacy Act (KYCDPA). The terms used in this section have the same meaning as in the KYCDPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the KYCDPA.
Data "Selling" and Targeted Advertising
We do not receive monetary consideration in exchange for your data and therefore do not sell your data as defined in the KYCDPA.
We do not process personal data for purposes of targeted advertising as defined in the KYCDPA.
Profiling
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
KYCDPA Rights
Your KYCDPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. You have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than twice in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal data we have obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, as allowed by law. Any personal data retained for these purposes will not be processed for other purposes.
Right to Non-Discrimination
If you exercise your KYCDPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the KYCDPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authorized Agents
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent’s authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Right to Withdraw Consent
If we rely on your consent to process your personal data, you may withdraw that consent at any time. Submit a request here to withdraw consent.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request. Authentication is not required for a Request to Opt-Out, but we may deny the request if we have a good faith, reasonable, and documented belief that the request is fraudulent.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select “Appeal a Decision” in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Kentucky Attorney General’s Office.
Nebraska (NDPA)
This section provides additional information for Nebraska residents under the Nebraska Data Privacy Act (NDPA). The terms used in this section have the same meaning as in the ICDPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the NDPA.
If you have any questions or wish to contact us regarding this privacy notice, please send an email to privacy@philzcoffee.com.
Data "Selling" and Targeted Advertising
We do not receive monetary or other valuable consideration in exchange for your data and therefore do not "sell" your data as defined in NDPA.
We do not process personal data for purposes of targeted advertising as defined in the NDPA.
Profiling
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
NDPA Rights
Your NDPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. Where processing is carried out by automated means, you have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than twice in a 12-month period, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal data provided by or obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, as allowed by law.
Any personal data retained for these purposes will not be processed for other purposes.
Right to Non-Discrimination
If you exercise your NDPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the NDPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authorized Agent
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent's authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request. Authentication is not required for a Request to Opt-Out, but we may deny the request if we have a good faith, reasonable, and documented belief that the request is fraudulent.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select "Appeal a Decision" in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Nebraska Attorney General's Office.
New Hampshire (NHPA)
This section provides additional information for New Hampshire residents under the New Hampshire Privacy Act (NHPA). The terms used in this section have the same meaning as in the NHPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the NHPA.
If you have any questions or wish to contact us regarding this privacy notice, please send an email to privacy@philzcoffee.com.
Data "Selling" and Targeted Advertising
We do not receive monetary or other valuable consideration in exchange for your data and therefore do not "sell" your data as defined in NHPA.
We do not process personal data for purposes of targeted advertising as defined in the NHPA.
Profiling
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
NHPA Rights
Your NHPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. Where processing is carried out by automated means, you have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than twice in a 12-month period, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal data provided by or obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, as allowed by law.
Any personal data retained for these purposes will not be processed for other purposes.
Right to Non-Discrimination
If you exercise your NHPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the NHPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authorized Agent
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent's authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request. Authentication is not required for a Request to Opt-Out, but we may deny the request if we have a good faith, reasonable, and documented belief that the request is fraudulent.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select "Appeal a Decision" in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the New Hampshire Attorney General's Office.
New Jersey (NJDPA)
This section provides additional information for New Jersey residents under the New Jersey Data Privacy Act (NJDPA). The terms used in this section have the same meaning as in the NJDPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the NJDPA.
If you have any questions or wish to contact us regarding this privacy notice, please send an email to privacy@philzcoffee.com.
Data "Selling" and Targeted Advertising
We do not receive monetary or other valuable consideration in exchange for your data and therefore do not "sell" your data as defined in NJDPA.
We do not process personal data for purposes of targeted advertising as defined in the NJDPA.
Profiling
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
NJDPA Rights
Your NJDPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. Where processing is carried out by automated means, you have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than once in a 12-month period, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal data provided by or obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, as allowed by law.
Any personal data retained for these purposes will not be processed for other purposes.
Right to Non-Discrimination
If you exercise your NJDPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the NJDPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authorized Agent
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent's authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request. Authentication is not required for a Request to Opt-Out, but we may deny the request if we have a good faith, reasonable, and documented belief that the request is fraudulent.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select "Appeal a Decision" in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the New Jersey Attorney General's Office.
Maryland (MODPA)
This section provides additional information for Maryland residents under the Maryland Online Data Privacy Act (MODPA). The terms used in this section have the same meaning as in the MODPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the MODPA.
If you have any questions or wish to contact us regarding this privacy notice, please send an email to privacy@philzcoffee.com.
Data "Selling" and Targeted Advertising
We do not receive monetary or other valuable consideration in exchange for your data and therefore do not "sell" your data as defined in the MODPA.
We do not process personal data for purposes of targeted advertising as defined in the MODPA.
Profiling
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
MODPA Rights
Your MODPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. You have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than once in a 12-month period, we may require you to pay a small fee for this service.
Right to Obtain List of Categories of Third Parties
You have the right to obtain a list of the categories of third parties to whom we have disclosed personal data. You can also find that information in our Privacy Policy.
Right to Delete
You have the right to request that we delete any personal data provided by or obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, as allowed or required by law.
Any personal data retained for these purposes will not be processed for other purposes.
Right to Non-Discrimination
If you exercise your MODPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the MODPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authorized Agents
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent’s authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request. Authentication is not required for a Request to Opt-Out, but we may deny the request if we have a good faith, reasonable, and documented belief that the request is fraudulent.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select "Appeal a Decision" in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Maryland Attorney General’s Office.
Rhode Island (RIDTPPA)
This section provides additional information for Rhode Island residents under the Rhode Island Data Transparency and Privacy Protection Act (RIDTPPA). The terms used in this section have the same meaning as in the RIDTPPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the RIDTPPA.
Data "Selling" and Targeted Advertising
We do not receive monetary or other valuable consideration in exchange for your data and therefore do not sell your data as defined in the RIDTPPA.
We do not process personal data for purposes of targeted advertising as defined in the RIDTPPA.
Profiling
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
RIDTPPA Rights
Your RIDTPPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. You have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than once in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal data we have obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, as allowed by law. Any personal data retained for these purposes will not be processed for other purposes.
Right to Non-Discrimination
If you exercise your RIDTPPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the RIDTPPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authorized Agents
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent’s authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Right to Withdraw Consent
If we rely on your consent to process your personal data, you may withdraw that consent at any time. Submit a request here to withdraw consent.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request. Authentication is not required for a Request to Opt-Out, but we may deny the request if we have a good faith, reasonable, and documented belief that the request is fraudulent.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select “Appeal a Decision” in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Rhode Island Attorney General’s Office.
Nevada (NPICICA)
This section provides additional information for Nevada residents under the Nevada Privacy of Information Collected on the Internet from Consumers Act (NPICICA), Nevada Revised Statutes Chapter 603A. The terms used in this section have the same meaning as in NPICICA. This section does not apply to data that is not considered "covered information" as defined in the NPICICA.
NPICICA Rights
Your NPICICA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to review any covered information we have collected about you online.
Right to Delete
You have the right to request that we delete any covered information we have collected about you online. We will permanently delete any such covered information from our records and direct our processors to do the same. However, we may retain your covered information if it is necessary for certain purposes, as allowed by law.
Right to Correct
You have the right to correct inaccuracies in any covered information we have collected about you online, taking into account the nature of the data and our purposes for processing it.
Right to Opt-Out
We do not receive monetary consideration in exchange for your covered information and therefore do not sell your covered information as defined in the NPICICA.Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request. Authentication is not required for a Request to Opt-Out, but we may deny the request if we have a good faith, reasonable, and documented belief that the request is fraudulent.
Third-Party Tracking
We use cookies and other technologies that allow third parties to collect covered information about your online activities over time and across different Internet websites or online services.
Oregon (OCPA)
This section provides additional information for Oregon residents under the Oregon Consumer Privacy Act (OCPA). The terms used in this section have the same meaning as in the OCPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the OCPA.
Data “Selling” and Targeted Advertising
We do not receive monetary or other valuable consideration in exchange for your data and therefore do not "sell" your data as defined in OCPA.
We do not process personal data for purposes of targeted advertising as defined in the OCPA.
Profiling
The OCPA gives consumers the right to opt out of automated profiling that produces legal or similarly significant effects, such as approval for a loan, employment, or insurance.
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
OCPA Rights
Your OCPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. Where processing is carried out by automated means, you have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than once in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.
Right to Obtain List of Third Parties
You have the right to obtain a list of the specific third parties to whom we have disclosed personal data. We have or may have disclosed personal data to the following third parties:
- Apple Developer Program
- Apple Pay
- Audio Eye
- Braze
- Google Pay
- Tiktok Ads
Right to Delete
You have the right to request that we delete any personal data provided by or obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, as allowed by law.
Any personal data retained for these purposes will not be processed for other purposes.
Right to Non-Discrimination
If you exercise your OCPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the OCPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authorized Agent
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent’s authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select "Appeal a Decision" in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Oregon Attorney General’s Office.
Tennessee (TIPA)
This section provides additional information for Tennessee residents under the Tennessee Information Protection Act (TIPA). The terms used in this section have the same meaning as in the TIPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the TIPA.
Data "Selling" and Targeted Advertising
We do not receive monetary consideration in exchange for your data and therefore do not "sell" your data as defined in TIPA.
We do not process personal data for purposes of targeted advertising as defined in the TIPA.
Profiling
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
TIPA Rights
Your TIPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. Where processing is carried out by automated means, you have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than twice in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal data we have obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, as allowed by law. Any personal data retained for these purposes will not be processed for other purposes.
Right to Non-Discrimination
If you exercise your TIPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the TIPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authorized Agent
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent's authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select "Appeal a Decision" in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Tennessee Attorney General's Office.
Texas (TDPSA)
This section provides additional information for Texas residents under the Texas Data Privacy and Security Act (TDPSA). The terms used in this section have the same meaning as in the TDPSA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the TDPSA.
Data “Selling” and Targeted Advertising
We do not receive monetary or other valuable consideration in exchange for your data and therefore do not "sell" your data as defined in TDPSA.
We do not process personal data for purposes of targeted advertising as defined in the TDPSA.
Profiling
The TDPSA gives consumers the right to opt out of automated profiling that produces legal or similarly significant effects, such as approval for a loan, employment, or insurance.
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
TDPSA Rights
Your TDPSA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. Where processing is carried out by automated means, you have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than twice in a 12-month period, or we determine the request is manifestly unfounded, excessive, or repetitive, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal data provided by or obtained about you. Subject to certain limitations, we will permanently delete any such personal data from our records and direct our processors to do the same.
Right to Non-Discrimination
If you exercise your TDPSA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the TDPSA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authorized Agent
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent’s authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select "Appeal a Decision" in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Texas Attorney General’s Office.
Utah (UTCPA)
This section provides additional information for Utah residents under the Utah Consumer Privacy Act (UTCPA). The terms used in this section have the same meaning as in the UTCPA. This section does not apply to information that is not considered "personal data," such as deidentified, aggregated, or publicly available information as defined in the UTCPA.
Data “Selling” and Targeted Advertising
We do not receive monetary consideration in exchange for your data and therefore do not "sell" your data as defined in UTCPA.
We do not process personal data for purposes of targeted advertising as defined in the UTCPA.
UTCPA Rights
Your UTCPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. Where processing is carried out by automated means, you have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than once in a 12-month period, or the request is manifestly unfounded or excessive, or it is part of an organized effort to harass, disrupt, or place undue burden on our business, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal data you have provided to us. Subject to certain limitations, we will permanently delete any such personal data from our records and direct our processors to do the same.
Right to Non-Discrimination
If you exercise your UTCPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the UTCPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Authorized Agent
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent’s authority to act on your behalf.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Utah Division of Consumer Protection.
Virginia (VCDPA)
This section provides additional information for Virginia residents under the Virginia Consumer Data Protection Act (VCDPA). The terms used in this section have the same meaning as in the VCDPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the VCDPA.
Data “Selling” and Targeted Advertising
We do not receive monetary consideration in exchange for your data and therefore do not "sell" your data as defined in VCDPA.
We do not process personal data for purposes of targeted advertising as defined in the VCDPA.
Profiling
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
VCDPA Rights
Your VCDPA rights are described below. Make a Privacy Request by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. Where processing is carried out by automated means, you have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make an Access Request more than twice in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal data provided by or obtained about you. Subject to certain limitations, we will permanently delete any such personal data from our records and direct our processors to do the same.
Right to Non-Discrimination
If you exercise your VCDPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.
Right to Opt-Out
Sale of Personal Data:
We do not sell your personal data, as defined by the VCDPA.
Targeted Advertising:
We do not process your personal data for the purpose of targeted advertising.
Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
Authorized Agent
You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent’s authority to act on your behalf.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we set the Global Privacy Platform privacy string in your browser so that any third party who respects that signal will not track your activity on our website. Your Request to Opt-Out will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Authenticating Your Request
Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select "Appeal a Decision" in the request type drop-down.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Virginia Attorney General’s Office.
