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We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number
- Location Information, including precise geolocation and general location data
Cookie Policy
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers | We delete or anonymize data concerning your use of our website within 25 years of collecting it. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Internet Activity, Purchases, Credit or debit card number, Precise geolocation | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 25 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number | We keep customer feedback and correspondence with our customer service for up to 25 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Online Identifiers | We retain review, survey, and feedback data for up to 25 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address, Postal address, Telephone number | We retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 24 months. |
| Data we collect for security purposes, including Name, Email address, Postal address, Telephone number | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Analyzing Data
- Conducting Surveys
- Creating Customer Profiles
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Improving our Products & Services
- Internal Business Operations
- Marketing Our Products & Services
- Meeting Compliance & Legal Requirements
- Operating Our Website or Mobile Apps
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Providing Cybersecurity
- Sending Promotional Communications
- Storing and Managing Data
- Tracking Purchases & Customer Data
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Ad Networks, Business Operations Tool, Commerce Software Tools, Contractors, Customer Support Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Professional Services, Sales & Marketing Tools, and Social Networks | Commerce Software Tools, Data Analytics Providers, Payment Processors, and Sales & Marketing Tools |
| Internet Activity | Ad Networks, Business Operations Tool, Contractors, IT Infrastructure Services, Payment Processors, Professional Services, Sales & Marketing Tools, and Social Networks | Business Operations Tool, Data Analytics Providers, and Sales & Marketing Tools |
| Commercial Information | Ad Networks, Business Operations Tool, Contractors, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Professional Services, and Sales & Marketing Tools | Commerce Software Tools, Payment Processors, and Sales & Marketing Tools |
| Financial Information | Business Operations Tool, Contractors, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Professional Services, and Sales & Marketing Tools | Commerce Software Tools, Payment Processors, and Sales & Marketing Tools |
